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Data SINTA: 16.772 jurnal tercatat (diperbarui berkala dari sinta.kemdiktisaintek.go.id).

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Tingkat Kepuasan Masyarakat Terhadap Pelayanan Di Sentra Pelayanan Kepolisian Terpadu (SPKT) Polres Tana Toraja

Jurnal Ekonomi, Bisnis dan Terapan (JESIT) · 2021 · Vol 2(1)
Althon K. Pongtuluran, Grace Sriati Mengga, Marinus Ronal

The formulation of the problem in this study is the level of community satisfaction with services at the Integrated Police Service Center (SPKT) Polres Tana Toraja. The problem in this study is how the level of community satisfaction with services in SPKT. The purpose of this study was to determine the level of community satisfaction with services at the SPK...

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KINERJA PELAYANAN PEMBUATAN PASPOR DI KANTOR IMIGRASI KELAS I KHUSUS TPI MEDAN

SINTA 4 Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik · 2024 · Vol 11(2)
Nini Sarah Br Sihombing

This research is motivated by the existence of problems in the performance of passport making services at the Medan TPI Special Class I Immigration Office. Some of the problems in the performance of passport making services include procedures that are considered to complicate passport applicants, inadequate number of staff while the number of requests increa...

Pengaruh Kualitas Pelayanan SIPRAJA, Citra Publik, dan Kepuasan terhadap Kepercayaan Warga dalam Pelayanan Administratif di Desa Tambaksumur

SINTA 5 Jurnal Mahasiswa Manajemen dan Akuntansi · 2026 · Vol 5(1) 🔓 lisensi terbuka
Widya Arliadinanti, Iswati Iswati

This study aims to examine the influence of SIPRAJA service quality, public image, and community satisfaction on public trust in administrative services at the Tambaksumur Village Government Office. The population consists of residents of Tambaksumur Village who have used the SIPRAJA application, a digital public service system developed by the Sidoarjo loca...

Analisis Implementasi Kebijakan Standar Pelayanan Minimum Bidang Kesehatan Indikator Pelayanan Kesehatan Penderita HIV di Puskesmas Banjaran Kota Tahun 2023

SINTA 5 Jurnal Kebijakan Kesehatan Indonesia · 2024 · Vol 13(3) 🔓 lisensi terbuka
Ine Nuraeni, Aris Rinaldi

Dalam rangka menanggulangi Human Immunodeficiency Virus, pemerintah menetapkan beberapa peraturan perundang-undangan. Salah satunya yaitu Peraturan Pemerintah Nomor 2 Tahun 2018 Tentang Standar Pelayanan Minimal. SPM Bidang Kesehatan diatur dalam Permenkes Nomor 4 Tahun 2019. SPM Kesehatan Daerah Kabupaten/Kota terdiri dari 12 indikator. Salah satu indikator...

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PENGARUH KUALITAS PELAYANAN PERIJINAN TERHADAP KEPUASAN MASYARAKAT DAN DAMPAKNYA TERHADAP LOYALITAS PADA DINAS PENANAMAN MODAL DAN PELAYANAN PERIJINAN TERPADU SATU PINTU (DPMPPTSP)

SINTA 5 Widya Amerta · 2021 · Vol 8(1) 🔓 lisensi terbuka
Luh Artaningsih

Tujuan dari penelitian ini adalah untuk mengetahui pengaruh kualitas pelayanan dari dimensi tangible, empathy, reliability, responsiveness dan assurance terhadap kepuasan dan loyalitas.Penelitian ini dilakukan pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPPTSP). Teknik pengumpulan data menggunakan kuesioner kepada 90 orang masyarakat yang...

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Aktivitas Antioksidan Formula Nano Gel Kombinasi Daun Sonneratia caseolaris dan Trigona sp. Propolis

SINTA 3 Lumbung Farmasi: Jurnal Ilmu Kefarmasian · 2024 · Vol 5(2)
Sabina Guseynova, Paula Mariana Kustiawan

Sonneratia caseolaris and Kelulut propolis (Trigona sp.) are used by people to protect the face from sun exposure. Both have antioxidant potential, but until now no one has used the combination of these two natural ingredients as an antioxidant. The aims of this research were to obtain antioxidant activity from nano gel formula combination of Sonneratia case...

Anti-Ulcer and Antioxidant Activities of Chrysophyllum albidum G. Don. Seeds Cotyledons

SINTA 2 JURNAL FARMASI DAN ILMU KEFARMASIAN INDONESIA · 2024 · Vol 11(2) · dikutip 3× 🔓 lisensi terbuka
Tunde Owolabi, Philippine Okubor

Background: Gastric ulcers are prevalent gastrointestinal disorders with significant global implications owing to their prevalence and potential complications. Side effects associated with synthetic drugs have led to the search for alternative treatments. Chrysophyllum albidum, a plant traditionally used to manage various diseases, has been investigated for...

PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT DALAM PELAYANAN PAJAK KENDARAAN BERMOTOR DI KANTOR SAMSAT MEDAN UTARA

SINTA 5 Jurnal Paradigma (JP) · 2024 · Vol 13(1) 🔓 lisensi terbuka
Tri Ardina, Muhammad Husni Thamrin, Friska Prastya Harlis

Administrasi Publik mengkaji berbagai strategi salah satunya di bidang pelayanan publik yang dimaksudkan untuk lebih memahami hubungan antara pemerintah dan masyarakat. Salah satu tuntutan masyarakat kepada pemerintah adalah peningkatan kualitas pelayanan publik. Pelayanan dikatakan berkualitas atau memuaskan bila dapat memenuhi kebutuhan dan harapan masyara...

Pengaruh Sistem Perpajakan, Kualitas Pelayanan dan Terdeteksinya Kecurangan Terhadap Penggelapan Pajak (Studi Pada Kantor Pelayanan Pajak Pratama Makassar Selatan)

SINTA 4 ATESTASI : Jurnal Ilmiah Akuntansi · 2018 · Vol 1(1)
Endang Winarsih

This study aims to analyze the effect of the taxation system, service quality and detection of fraud against tax evasion. This research was conducted at the South Makassar Primary Tax Service office. The sampling method uses the Accidental Sampling technique, and is determined using the Slovin formula. The number of research samples was 100 people. Data coll...

Perkembangan Kemampuan Bernalar Kritis Berdasarkan Teori Kognitif Agar Terwujudnya Profil Pelajar Pancasil

Jurnal Pelayanan Bimbingan dan Konseling · 2024 · Vol 6(4) 🔓 lisensi terbuka
Nurul Huda, Nina Permata Sari, Eklys Cheseda Makaria

Cognitive is a thinking process that allows a person to be able to relate, evaluate, and take into account an event to gain knowledge. The processes of learning, developing ideas, and solving problems are examples of cognitive processes. People with critical thinking capacity are those who can solve problems through analysis, reflection, and information proc...

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Peningkatan Pelayanan Publik: Pengelolaan Ekowisata Di Daerah Provinsi Yogyakarta Berdasakan Ulasan Sentimen Pengunjung

SINTA 5 Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik · 2024 · Vol 27(2) 🔓 lisensi terbuka
Iwan Kurniawan

The development of ecotourism, especially in the Provinsi Yogyakarta region known for its rich natural and cultural potential, depends on the improvement of public services. The aim of this research is to identify the strengths and weaknesses in the public services provided by destination managers in Provinsi Yogyakarta through visitor sentiment analysis tow...

PENERAPAN PRINSIP TRANSPARANSI DALAM MEWUJUDKAN PELAYANAN PRIMA PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA KENDARI

SINTA 4 Journal Publicuho · 2022 · Vol 4(4) 🔓 lisensi terbuka
Darpin Darpin, Astrid Yunita, Ninik Endang Purwati

This study aims to determine and analyze the application of the principle of transparency and the implementation of excellent service at the Kendari City Investment and One Stop Integrated Service Office. This study uses a descriptive qualitative approach, data analysis uses interactive model analysis techniques consisting of data collection, data reduction,...

PELAYANAN PUBLIK BERBASIS GOOD GOVERNANCE ( Studi tentang Akuntabilitas dan Transparansi dalam Pelayanan KTP di Kecamatan Sukolilo Kota Surabaya )

SINTA 4 JPAP: Jurnal Penelitian Administrasi Publik · 2017 · Vol 3(1)
Yonas Thetool, Endang Indartuti, Bagoes Soenarjanto

The phenomenon of public service today is very rampant with problems by the bureaucrats who are less responsible, resulting in service to the community becomes not maximal, and people become unconvinced with the government bureaucracy. The presence of Good Governance is expected to be able to restore public trust to the government bureaucracy. Where Good Gov...

Pengaruh Motivasi Intrinsik, Motivasi Ekstrinsik dan Komitmen Pelayanan Tenaga Kesehatan Terhadap Kualitas Pelayanan BPJS Kesehatan

SINTA 3 Fokus Bisnis : Media Pengkajian Manajemen dan Akuntansi · 2020 · Vol 19(1)
Much. Riyadus Solichin, Kabul Trifiyanto

The author of this paper aims to increase the delivery of health workers in private hospitals in serving patients using BPJS health. As for the background of this writing because now BPJS patients' views on health services are not good especially in private hospitals, marked by the issue of electronic media issues about public complaints that there are diffe...

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