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Self-medication is an effort by the community to maintain their own health, which can have both positive and negative effects. This study aims to analyse the quality of self-medication services in Manado City using a mystery customer approach. The study was conducted in 96 pharmacies from March to June 2025 using a cross-sectional design. The subjects of thi...
Gambaran Sarana Dan Prasarana Terhadap Pelayanan Informasi Obat (PIO) Terkait Pandemi Corona Virus Disease 2019 (COVID-19) Di Apotek K-24 Kiaracondong Bandung. Tujuan penelitian untuk mengetahui ketersediaan sarana prasarana Apotek terhadap Pelayanan Informasi Obat (PIO) terkait pandemi Corona Virus Disease 2019 (COVID-19). Metode penelitian dilakukan d...
Penelitian ini menganalisis pengaruh Komunikasi, Informasi, dan Edukasi (KIE), kualitas layanan, lokasi, dan harga terhadap kepuasan pelanggan serta dampaknya terhadap loyalitas pelanggan di Apotek XYZ. Dengan menggunakan pendekatan deskriptif kuantitatif melalui analisis Structural Equation Modeling (SEM), penelitian ini melibatkan 277 responden yang member...
Diabetes Mellitus Tipe 2 (DMT2) yaitu penyakit kronis yang dapat menyebabkan komplikasi serius. Hal inilah yang membuat penderita DMT2 mengalami distress. Diabetes distress merupakan kondisi yang menggambarkan stress psikologi yang dialami penderita sebagai manifestasi dari rasa takut mengenai hal negatif akibat penyakit diabetes mellitus. Penelitian ini ber...
Pendahuluan: Hospital Nacional Guido Valadares (HNGV) Dili adalah institusi pelayanan kesehatan milik Pemerintah Timor Leste yang menyelenggarakan pelayanan kesehatan perorangan secara paripurna. Salah satu permasalahan yang memberi pengaruh terhadap kualitas layanan Hospital Nacional Guido Valadres yaitu permasalahan manajemen pelayanan kefarmasian. Tujuan...
Pharmaceutical services at community health centres (puskesmas) are integral to the implementation of health efforts in advancing the quality of health services and improving the quality of life of patients, which are carried out by pharmacists directly. This study was conducted at community health centres in the Kupang City area because there has been no pr...
Kualitas pelayanan kesehatan merujuk pada pelayanan yang dapat menghasilkan kepuasan bagi pasien. Kepuasan pasien menjadi masalah penting bagi penyedia layanan kesehatan. Pada dasarnya, kepuasan pasien berarti memenuhi ekspektasi mereka dan memahami kebutuhan mereka. Penelitian ini bertujuan untuk mengevaluasi tingkat kepuasan pasien rawat jalan terhadap pel...
Pharmaceutical service is direct and responsible service to patients related to pharmaceutical preparations to improve the quality of life of the patients. One of the health service facilities is the hospital. Hospitals are required to provide quality services for the creation of a satisfaction. Satisfaction is closely related to the expected service and the...
The increasingly fierce competition in the pharmaceutical business has forced pharmacies to develop strategies so that more consumers are interested in buying and purchasing OTC medicine products. East Jakarta Pharmacy X's strategy to influence consumer purchasing decision on OTC medicine products using service quality, price and brand image. The purpose of...
Background : For health effort development, the application of pharmaceutical service standards can be one of the supports to rationalize the use of drugs for patient safety. The Puskesmas in Peninjauan District still lacks human resources to carry out pharmaceutical services. Methods : This is a non-experimental research conducted observationally with a des...
Psychosocial factors supporting patient treatment adherence significantly determine the success rate of tuberculosis (TB) management, in addition to the utilization of effective Anti-Tuberculosis Drugs (ATDs). In this context, self-resilience and social support are identified as two pivotal determinants. This study aimed to map the correlation between social...
Pelayanan Kefarmasian merupakan bagian penting dari sistem pelayanan kesehatan rumah sakit yang salah satu aspeknya adalah pengelolaan penyimpanan obat. Penelitian ini bertujuan untuk mengevaluasi kesesuaian penyimpanan obat di Instalasi Farmasi Rumah Sakit Hermina Jatinegara berdasarkan. Petunjuk Teknis Standar Pelayanan Kefarmasian di Rumah Sakit Tahun 201...
If dirt on the face is not cleaned over time, it will accumulate into blackheads and pimples. Acne can also occur due to underlying blockage and inflammation, usually caused by the bacteria Propionibacterium acnes. Ethanol extract of Chinese betel leaves contains alkaloids, tannins, lipids and essential oils which have antibacterial properties. The aim of th...
Background: Puskesmas in Denpasar City do not have pharmacists to carry out pharmacy services as a whole according to the standards, but only played by pharmaceutical technical personnel who can only carry out pharmaceutical services on a limited basis, according to Minister of Health Regulation Number 74 of 2016. Purpose: To describe the application of phar...
Diabetes Mellitus (DM) merupakan suatu krisis global terutama pada fase urbanisasi yangcepat, perubahan gaya hidup, dan pola makan yang tidak sehat. Prevalensi Diabetes MellitusType 2 (DMT2) di Indonesia pada tahun 2018 sebanyak 8.5% yang artinya sebanyak 20.4juta masyarakat Indonesia menderita DMT2. Berbagai pengobatan yang efektif telah seringdidapatkan pa...
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